General Info

General Information about Nuance Audio

Style and Lenses

Battery & Charging

Battery and Charging

Accessories

Maintenance

Nuance Audio Glasses

Hearing Loss Basics

Nuance Audio App & Digital Features

FAQ new

<div>Get answers to some of our most commonly asked questions. If you don’t find what you're looking for here, reach out to our customer support team for assistance. </div>

Nuance Audio FAQs

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<div>By design, Nuance Audio will be IPX4 compliant, including microphone areas.</div>

Are Nuance Audio frames waterproof?

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<div>Daily cleaning:Use a damp non-abrasive cloth, avoiding all harsh chemicals, soap kinds, solvents or alcohol. • Do not use dirty or abrasive cloths which could alter the features of the lenses• Do not place your glasses under running water• Do not use any other cleaning tool (such as a hearing aid brush, toothpick, or air pressure) to clean the glasses• Store the cloth away from dirt and dust• Dry off the glasses before putting them back inside the charging case or wearing them. Deep cleaning • In case of contact with salt water, pool water, or other chemicals such as cosmetics, hairspray, sunscreen and insect repellents, we recommend immediately wiping your eyewear with a damp non-abrasive cloth• To clean the lenses, use a lens spray, available in stores. Make sure to spray on a cloth and not directly on the lenses• Gently clean any dirt or dust from the outer portions of the glasses with a damp non-abrasive cloth. The 6 microphone meshes and 4 speaker meshes should be cleaned carefully.</div>

How should I clean up the lenses and the frames? Is any special care required?

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Read the maintenance guide for Nuance Audio glasses: cleaning, storage, and care.

Maintenance | Nuance Audio

Support Page

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Hearing Loss Basics

Nuance Audio Glasses

Nuance Audio App & Digital Features

Maintenance

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