General Info

General Information about Nuance Audio

Style and Lenses

Battery & Charging

Battery and Charging

Accessories

Maintenance

Nuance Audio Glasses

Hearing Loss Basics

Nuance Audio App & Digital Features

Purchasing

FAQ new

<div><p>Get answers to some of our most commonly asked questions. If you don’t find what you're looking for here, reach out to our customer support team for assistance. </p></div>

Nuance Audio FAQs

header_left_side_navigation

text-left

<div><p>A full charge takes about 3 hours.</p></div>

How long does a full charge take?

main_placement_1

<div>
 <p>Once fully charged, the battery lasts at least 8 hours of continuous use under average conditions (moderate surrounding noise and standard amplification settings). This performance can be extended if the glasses are turned off when amplification is not needed, or when the surrounding environment requires less amplification and/or noise reduction.</p>
 <p><br></p>
 <p><strong>Please note:</strong></p>
 <p>• When not in use, your glasses can maintain a charge for about 6 days</p>
 <p>• For 1 year and a half, you'll have 500x battery cycles before it starts to gradually lose its charge</p>
 <p>• After 2 and a half years (around 1,000x battery cycles), the battery performance is still expected to be above 85%</p>
 <p><br></p>
 <p>Finally, if you want to know more about how to optimize the battery life, please consult the FAQ "What can I do to extend battery life?" (<a data-show="replace" href="/en-us/c/support/faq/nuance-audio-glasses/battery-and-charging" aria-label="link">click here</a>)</p>
</div>

How long does the battery last?

main_placement_2

<div>
 <p>Here are some tips to help you maximize the battery life of your Nuance Audio Glasses:&nbsp;</p>
 <p>• Always make sure your glasses are using the latest firmware version&nbsp;</p>
 <p>• Turn off hearing assistance if not needed&nbsp;(<a data-show="replace" href="/en-us/c/support/faq/nuance-audio-glasses/general-info" aria-label="link">click here</a>)</p>
 <p>• Charge the battery at around room temperature instead of lower or higher temperatures&nbsp;</p>
 <p>• Charge your battery only when necessary&nbsp;</p>
 <p>• Make sure to charge the battery fully before unplugging your glasses</p>
 <p>Please check here (<a data-show="replace" href="/en-us/c/support/care-tips" aria-label="link">click here</a>) for additional tips on how to preserve your glasses and their performance</p>
</div>

What can I do to extend the battery life?

main_placement_3

<div>
 <p>No, the battery is not replaceable. However, for 1 year and a half, your glasses will have 500x battery cycles before it starts to gradually lose its charge. After 2 and a half years (around 1,000x battery cycles), the battery performance is still expected to be above 85%.</p>
 <p><br></p>
 <p>If you want to know more about how to optimize the battery life, please consult the FAQ "What can I do to extend battery life?" (<a data-show="replace" href="/en-int/c/support/faq/nuance-audio-glasses/battery-and-charging" aria-label="link">click here</a>)</p>
</div>

Is it possible to replace the battery?

main_placement_4

Read information on battery and charging for Nuance Audio glasses: duration, times, and methods.

Battery and Charging | Nuance Audio

Support Page

Shop <PRODUCT_NAME> accessories in <COLOR>. Discover more on Grand Vision Online.

Shop <PRODUCT_NAME> electronics in <COLOR>. Discover more on Grand Vision Store Online.

Shop <PRODUCT_NAME> eyeglasses in <COLOR>. Discover more on Grand Vision Store Online.

Shop <PRODUCT_NAME> sunglasses in <COLOR>. Discover more on Grand Vision Store Online.

<PRODUCT_NAME> Accessories in <COLOR> | Nuance

<PRODUCT_NAME> Electronics in <COLOR> | Nuance

<PRODUCT_NAME> Eyeglasses in <COLOR> | Nuance

<PRODUCT_NAME> Sunglasses in <COLOR> | Nuance

Acquista gli occhiali da vista <PRODUCT_NAME> in <COLOR>. Scopri di piÃ¹ su Grand Vision Store Online.

Acquista gli occhiali da sole <PRODUCT_NAME> in <COLOR>. Scopri di piÃ¹ su Grand Vision Store Online.