General Info

General Information about Nuance Audio

Style and Lenses

Battery & Charging

Battery and Charging

Accessories

Maintenance

Nuance Audio Glasses

Hearing Loss Basics

Nuance Audio App & Digital Features

Purchasing

FAQ new

<div>Get answers to some of our most commonly asked questions. If you don’t find what you're looking for here, reach out to our customer support team for assistance. </div>

Nuance Audio FAQs

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<div>The Nuance Audio Glasses Charging Pad is an accessory designed to wirelessly charge your glasses. To use the charging pad, first connect the USB-C Cable. Plug one end of the USB-C cable (included in the packaging) into the USB-C socket of the Charging Pad. Then connect the other end to a wall plug or adapter (minimum 5v). Fold your glasses and place them upside down on the Charging Pad as shown in this image   <img data-src="media:///caas/v1/media/32210/data/16b807813bee6d4dc05fff7eb0005c2b/ts-batterycharging-glasseschargingissues-d-1-.png" alt="TS_BatteryCharging_GlassesChargingIssues_D (1)"/>The magnets inside the pad help position the Glasses correctly for optimal charging.Charging Pad LED Indications:Orange LED: Charging is in progress.Green LED: Glasses are fully charged (at least 96%).Battery Level Indications:When you pick up the glasses or place them on the Charging Pad, the LED will indicate the battery level for a few seconds: Red LED: Battery level is between 0% and 20%.Green LED: Battery level is above 20%.</div>

What is the Charging Pad for?

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<div>With the Remote Control, you can:• Switch between "frontal" (focus amplification on sounds coming from the front) and "all-around" (amplify sounds or speech from all directions) Audio Mode.• Change the volume level. Please recall that the usage of the Remote Control doesn’t exclude the use of the App. Indeed, you may use the Remote Control for basic features changes (i.e. volume), while relying on the App for all advanced features.</div>

What is the remote control for?

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Discover which accessories are compatible with Nuance Audio glasses for a complete experience.

Accessories | Nuance Audio

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